Shipping

What happens from August 05th to 15th, 2023?

We would like to inform you that from August 5th to August 15th, our online store will not be able to handle parcel shipments.

We kindly request your understanding and apologize for any inconvenience this may cause. We encourage you to plan your purchases accordingly, taking into consideration the temporary suspension of parcel shipments. Please note that online orders placed during this period will be processed and fulfilled once we reopen on August 16th.

Our customer service will be available to assist you by mail or phone with any inquiries or questions during this time.

 Thank you for your patience and understanding.

What are the delivery options?

Colissimo, a service of La Poste & DHL, offers fast, secure, and traceable shipping worldwide, from our shops to your door.

Do you offer international shipping?

Yes, Laurent Mazzone Parfums delivers all around the world! Europe, the Middle East, Asia, America and many more destinations! Receive your order wherever you are.

How can I get free shipping?

We offer free delivery on all orders over 120€ in Europe and on all international orders over 400€.

How to track my package?

Your tracking number is available at your personal space. A few hours after your order has been confirmed, you will receive a tracking number by email, you can use it at the Colissimo platform. With your tracking number, you can check your parcel with our shipping partner through the link below: https://www.laposte.fr/outils/suivre-vos-envois or DHL https://www.dhl.com/fr-fr/home.html

What are the delivery times?

The services of the post office Colissimo and DHL assure you a fast delivery time, they are expressed in working days and the time vary according to the destinations. The delivery times indicated on the site are the delivery times indicated by the services of the Post Office (Colissimo) and DHL.

Need more information?

Any special request? Our team will be happy to help you with all your requests. Feel free to contact us : contact@lmparfums.fr or +33 4 76 46 42 60.