Terms & Conditions of sale

Terms and conditions

These conditions of sale are concluded on the one hand by the company EURL III - LM PARFUMS, registered with the Trade and Companies Registry of Grenoble under number 44896322300012 hereinafter "LM PARFUMS" and secondly, by any person or corporation wishing to make a purchase via the website "LM PARFUMS" hereinafter "buyer".

Object

These conditions of sale define the contractual relationship between the buyer and LM PARFUMS and conditions apply to all purchases made through the merchant site LM PARFUMS, the buyer either professional or personal.
The acquisition of goods and / or services through this site implies acceptance by the purchaser of these conditions of sale.
LM PARFUMS reserves the right to modify terms and conditions at any time. In this case, the conditions will be those in force at the date of the order by the purchaser.

Characteristics of goods and services

Products and services are those listed in the catalog published on the website of LM PARFUMS. These products and services are offered within the limits of available stocks.
The photographs in the catalog are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to color.

Rates

The prices listed in the catalog are priced in euros taking into account the VAT applicable on the date of the order; any rate change will be reflected in the price of goods or services.
LM PARFUMS reserves the right to change prices at any time, except that the price listed in the catalog on the day of the order shall be applicable only to the buyer.
The prices listed in the catalog does not include the cost of order processing, transport and delivery. The price of delivery is automatically added and shown in the phase of finalizing the order.

Controls

The buyer, who wishes to buy a product or service must:
- Fill in the form of identification which show all the data;
- Validate the order after reviewing it;
- Make payment as provided;
Confirmation of the order implies acceptance of these conditions of sale, in recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.
All data recorded and confirmed valid proof of the transaction. Confirmation worth signing and acceptance of transactions.
The seller will email confirmation of the order recorded.
The failure to pay all or part of the order ipso facto and without formality, temporary cancellation thereof. In this case, LM Parfums contact the customer to resolve the situation. According to Law No. 80,335, the goods sent to the client remains fully owned stores LM Parfums confirmed until full receipt of Regulation.

Retraction

Buyers, non-professional individuals, have a withdrawal period of fourteen days after the delivery of their order to return the product unopened and in perfect condition (for perfumes in particular, no returns will be made on items that have been tested, whose pump has been primed or whose packaging has been unsealed). Returning to the seller for exchange or refund will be repaid without penalty, except for the return costs will be borne by the client ( under the Article L. 121-20 ).

Terms of payment

The price is payable to the order.
Payments will be made by credit card; they will be realized through the secure system Cyberplus the Rhône -Alpes bank uses SSL (Secure Socket Layer ) so that the information transmitted is encrypted by software and no third party can read it during transit on the network.

Stock and restocking

In the exceptional case where the goods ordered are not in stock, shopping LM Parfums proceed to restock the product ordered. The order will be shipped upon receipt of the products. Except in cases of impossibility of restocking, no refund will be made.

Delivery

Deliveries are made to the address indicated in the order that can only be in the area agreed.
The risks are borne by the purchaser at the time the goods have left the premises LM PARFUMS. 
In the event of damage during transport, a reserve must be made to the carrier and the reasoned protest must be made to the carrier within three days of delivery.

Orders that would return to us because not collected by customers due to unpaid customs fees will be partially refunded with deduction of shipping costs and return costs (twice the amount of the shipping costs initial) + fixed compensation of 10€.

Delayed transport

The delivery times quoted on the website are the delivery times indicated by the postal services (Colissimo and Chronopost).
These contractual deadlines may be extended for any reason having placed the seller unable to meet its obligations, particularly in cases of force majeure within the meaning of Article 1148 of the Civil Code (strikes, accidents, war, natural disasters, case events which the seller could not reasonably have control). A delay in delivery can in no way justify the cancellation of the order.
In the event of loss of package during transport or receipt of a damaged product, LM Parfums will immediately open a complaint with the company in charge of delivering the parcel but is in no way responsible for delays in inquiries and responses from the transport company partners. The problems encountered during the delivery of an order are totally beyond the control of LM Parfums. Due to the worldwide pandemic of Covid 19, the delivery of parcels is no longer subject to hand delivery against signature, the certificate of delivery issued by the carrier will be valid in the event of a claim.

 

Warranty

All products supplied by the seller have the legal guarantee provided by Article 1641 of the Civil Code.
In case of non compliance of a product sold, it can be returned to the vendor who will exchange or refund.
All claims, requests for exchange or refund must be made by post to the following address: LM PARFUMS, 1 rue Guetal 38000 Grenoble - France within thirty days of delivery.

Responsibility

The seller, in the process of selling online is only bound by an obligation of means; responsibility can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems.

IP

All elements of the site LM PARFUMS are and remain the exclusive intellectual property of LM PARFUMS.
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site they are software, visual or sound.
Any single link or hyperlink is strictly prohibited without the express written consent of LM PARFUMS.

Personal data

Accordance with the law relating to computers, files and freedoms of January 6, 1978, the information containing names of buyers may be subject to automated processing.
LM Parfums reserves the right to collect information on purchasers including by using cookies.
Buyers may object to the disclosure of their details by notifying LM Parfums. Similarly, users have a right to access and correct data concerning them, according to the law of January 6, 1978.

Archiving

LM PARFUMS archive purchase orders and invoices on a reliable and durable as a true copy in accordance with the provisions of Article 1348 of the Civil Code.

Settlement of disputes

These conditions of online sale are subject to French law.
In case of dispute, jurisdiction is given to the competent courts of Grenoble, despite multiple defendants or warranty.

Deduct VAT Outside the European Union

Orders shipped and invoiced outside the European Union are subject to a deduction of the French VAT. Postal services automatically declare to customs shipments which can cause some taxation of products once they arrive in the destination country.